This Refund & Cancellation Policy (“Policy”) applies to all purchases, subscriptions, and paid features offered through the Nyra Wellbeing Private Limited (“Nyra Wellbeing”) Platform.
By subscribing to or purchasing from Nyra Wellbeing, you acknowledge and agree to the terms outlined below.
1. No Refund Policy
All purchases made on Nyra Wellbeing Platform are final, non-transferable and non-refundable.
This includes, but is not limited to:
Subscription fees
One-time purchases
Renewals
Promotional or discounted plans
Upgrades or add-on purchases
We do not offer refunds for:
Partial subscription usage
Non-usage of the service
Accidental or unintended purchases
Dissatisfaction with the service results
Auto-renewal charges
Technical issues arising from the user’s device, network, or browser
Under no circumstances will Nyra Wellbeing provide a refund once a payment has been successfully processed.
2. Subscription Cancellation
You may cancel your subscription at any time through your account settings or by contacting support.
However, please note:
Cancellation does NOT result in a refund (full or partial).
Your subscription remains active until the end of the billing cycle.
You will continue to be charged for the current billing cycle even if you cancel immediately after renewal.
Access to premium features will remain available until the subscription period expires.
Cancelling prevents future auto-renewals, but it does not reverse or refund past charges.
3. Auto-Renewal Terms
By purchasing a subscription, you agree that:
Your plan may auto-renew at the end of each billing cycle.
The payment method on file will be charged automatically.
You are responsible for managing your subscription status before renewal occurs.
Nyra Wellbeing is not responsible for notifying users before auto-renewal unless legally required.
4. Billing Issues or Payment Failures
If a payment fails:
Nyra Wellbeing may retry the charge.
Access to paid features may be paused until successful payment.
You are responsible for keeping your payment method up to date.
5. Exceptional Circumstances
Even in exceptional cases—such as device changes, dissatisfaction, misunderstanding of features, or personal circumstances—refunds will not be issued.
Only if required by applicable law, we will comply with relevant statutory obligations.
*Applicable law means The Consumer Protection (Direct Selling) Rules, 2021, Contract Act,1872, Sales of Goods Act, 1930 and Consumer Protection Act, 2019.
6. Policy Updates:
We reserve the right to update this Return and Cancellation Policy as needed. Any changes will be posted on our website, and the revised date will indicate the last update.
7. Contact Information
For questions regarding this Policy:
Nyra Wellbeing Private Limited Email: info@nyrawellbeing.com Website: www.nyrawellbeing.com Address: Bangalore, Karnataka Effective Date: 1st of Dec 2025 Last Updated: 8th of Dec 2025